Position Summary: Warm friendly immediate greet to guests at the door. Determine the amount of people in the party. Seats, and presents clean menus to guests in a friendly, professional and quick manner in the appropriate section.
Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:
Ø Greets and seats guests, presents menus to guests, informs them of any relevant information or new beers or food possibly.
Ø All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations.
Ø Take names on a waiting list.
Ø Run the floor plan board.
Ø Observes tables and keep track of clean, dirty and occupied tables.
Ø Takes guest information and quotes wait to guests accurately when tables are not immediately available.
Ø Cleans, organizes and stocks menus at host area.
Ø Answers phone and answers questions concerning the menu and restaurant.
Ø Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
Ø Fill to go orders, if applicable.
Ø Maintain restrooms throughout shift.
Ø Sweeping or cleaning of entryway when needed.
Ø Other duties as directed. Answer to front manager or shift lead as needed.
Essential Physical Requirements: Estimated percentage of daily physical requirements and/or number of pounds that may need to be lifted on the job.
Ø 100% -- Stands during entire shift.
Ø 75% -- Reaches, bends and stoops frequently.
Ø 20% -- Carries 20 lbs. highchair about ten times per shift
over medium distances (20-30 feet).
Ø 50% -- Verbally communicates with guests and phone
Ø Hazards may include, but are not limited to, slipping and tripping.
Ø Frequent washing of hands.
Knowledge and Skills:
a) Special Skills or knowledge necessary for this position.
1. Excellent communication skills (verbally interacts with management, servers, team members and guests.)
2. Must be able to read, write and determine wait time based on procedures.
3. Must visually scan restaurant for clean, unoccupied tables.
4. Organizational skills.
5. Multi-task oriented.
6. Knowledge of workplace safety procedures.
7. Licenses, certification, or registrations required for the position: OLCC and Food Handlers Card
Typical Work Week: 30 plus hours, EVENINGS, WEEKENDS, HOLIDAYS ARE KEY
OPEN 12-8PM SUN, MON, TUES
12-9PM WED, THURS, FRI, SAT
20585 SW 115TH AVE, TUALATIN, OR
8268 SE 13TH AVE, PORTLAND, OR
4334 SE HAWTHORNE BLVD